Payment Policy

United States Dollar Processing

As part of the service commitment made by rtic, prices, charges, and refunds are presented and processed in United States dollars (USD); additionally, a card issuer may separately apply its own conversion or account terms.

About Credit/Debit Card

The documented approach of rtic is as follows: checkout shows the payment choices available for the transaction; where relevant, credit and debit card support includes Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover.

Approved Refunds to the Original Method

For practical purposes when ordering from rtic, the bank or card network may require additional posting time; additionally, approved funds return to the original payment method in 5-10 business days.

Authorization and Card Security

The documented approach of rtic is as follows: the store does not retain complete card numbers or card security codes; payment details are transmitted and processed through Shopify and authorized providers using security controls; where relevant, the card issuer controls verification, authorization holds, approvals, and declines.

Payment Review

To state the position of rtic precisely, checkout requires current and truthful billing and contact details; for completeness, an order may be reviewed, held, or cancelled if authorization fails or fraud screening identifies material risk.

Tax Calculation at Checkout

The documented approach of rtic is as follows: checkout applies tax when governing law requires the merchant to collect it; for completeness, tax treatment depends on the transaction and applicable legal requirements.

How to Reach the Merchant

For practical purposes when ordering from rtic, the store telephone number is 870-318-1288; as a related safeguard, the physical business address and default return address is 524 Valley Ln, Boulder, Colorado, 80302, United States; this website is operated for customers by rtic; for completeness, email support is available at support@coldtrailkit.shop.