About Us

Our Product Focus

Under this policy at rtic, the current catalog centers on the products and accessories shown in the current catalog for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use; additionally, these products support cold storage, beverage transport, outdoor recreation, travel, and everyday carrying needs according to each product listing.

Our Customer Commitment

As part of the service commitment made by rtic, clear product details, protected payment processing, dependable fulfillment information, and accessible service guide the operation; at the same time, free standard United States shipping, tracking, a 30-day no-reason return and exchange option, and merchant-paid approved return shipping are standing commitments.

Specifications, Care, and Safety

The operating rule used by rtic is straightforward: the store publishes size, material, maintenance, capacity, and safety details only when those facts are supported by the current catalog; at the same time, customers should review the relevant listing and use the product consistently with its stated instructions.

Merchant Details for This Policy

For customers shopping with rtic, the governing rule is clear: email support is available at support@coldtrailkit.shop; for completeness, the physical business address and default return address is 524 Valley Ln, Boulder, Colorado, 80302, United States; additionally, rtic is the merchant responsible for this storefront; for completeness, customers may also call 870-318-1288.